Citigen Care proposes one-to-one outings for adults needing light support
Citigen Care is built around a simple distinction: getting somewhere is only part of a day out. Its proposed service pairs an adult who wants companionship or light assistance with a helper who stays through the outing and the return handoff. Operated by Citigen Solutions LLC, the service is aimed at adults who are fairly independent but may need support to spend time in the community. The participant’s interests shape the activity, while families or residential teams can have a defined checkout, updates and a record of the return.
One service, two ways to arrange it
The company describes two routes to the same service. Families can request outings from home or an approved facility, with agreed activity and spending boundaries and updates for authorized contacts.
For group homes, assisted-living communities and other approved residential settings, Citigen Care describes recurring schedules, backup coverage and records visible to authorized staff. That arrangement could make individualized outings easier for a residential team to organize repeatedly, without requiring everyone to follow the same activity.
Support beyond the ride
The helper is intended to provide companionship, reminders and limited assistance such as walking support. Citigen Care’s service page excludes medication administration, clinical care, lifting and intimate care. Its pre-launch draft terms, however, provide for exceptions when a signed service plan expressly permits otherwise.
Citigen Care says its employees and approved partner-company helpers must meet screening, vehicle, insurance, first-aid and participant-specific training requirements. Transportation supports an outing, but the company does not describe the service as a standalone ride.